I’m starting to suspect that maps have been lying to me all this time and China is really on another planet because according to a Wall Street Journal article (which I wish I could link to, but the bastards restrict content) a Buick minivan is the hot vehicle for business executives. The WSJ asked Li Jun, a 36 year old business owner from Shanghai who said the minivan is “stylish and majestic”. Yes you did just read that.
The minivan in question is called the Buick GL8. It’s designed specifically for China and is being referred to as an “executive wagon”. Although the WSJ says the GL8 is designed for China, it also says its sister vehicle is the Buick Terraza, which you can buy in the US. I’m not sure if that means there are only a few cosmetic changes between them, or they’re built on the same platform and thereafter they go their separate ways. The WSJ isn’t much of a car mag.
Anyway, GM is apparently kicking ass in China. The GL8 is the envy of Chinese businessmen, and the Chinese Buick LaCrosse is far more luxurious than its American counterpart. The Chinese engineering team rebuilt the car from the frame of the original American version. It’s said to have a more European feel. The design team splurged on the interior using far richer materials. GM is now the biggest seller of a single auto-entity in China. Although overall GM is second if you add together VW’s two joint ventures in the country. More importantly GM is profitable in China while VW is not.
So why can GM be successful in China but still be losing in the US? One major reason was mentioned by the WSJ article. In bringing vehicles to China, GM set about aggressively adapting these vehicles to local tastes. GM’s management was probably hypersensitive to the fear that they might blunder by giving the Chinese cars that were too American. If memory serves me right, GM made that mistake several years ago in Europe. GM sent Chevrolets rebadged as Opels and they didn’t sell too well.
By working extra hard to tailor the cars for China, GM did what they should be doing everywhere. They gave the consumer what they wanted. They listened to public and designed based on that. In America it seems like GM wants to tell the public what is good for them.
Another issue that is unrelated to this article, but has bothered me for some time is GM’s brand fuzziness. If you want to create loyal customers, these customers need to understand what your company is about. Your company needs an identity, but GM’s brands all blur together. If I say Chevrolet or Cadillac, does anything even come to mind?
Starting with Chevrolet, I’ll tell you what it should evoke. Chevy should be about power. It should be all the Hollywood cliches you see in movies like The Fast and The Furious. Fast cars, big engines, not so much stickers on the body because that’s more of an import thing. It’s all about speed, speed, speed. The Corvette will remain the flagship of the brand. A resurrected Camaro will be underneath that for middle income people. Underneath that there should be one or maybe two cheaper vehicles for the youth segment. These will directly compete with the Scion crowd. Every Chevy dealership should have aftermarket accessories available for sale too.
Most importantly Chevy should stop making trucks and pass that job on to GMC. I know that’s a difficult decision to make because there is a long history of Chevy trucks, but we can’t be slaves to the past. That’s the sort of thinking that continues to erode market share. GMC can take over all the pick-up trucks. I’m not so sure I would let them build any SUVs however.
Right now GM has three luxury brands – Cadillac, Buick and Saab. One must go, atleast from America. I say ditch Buick. That is the least valuable of the three here. It can live on in China because it still has a good reputation there, but it has a weak one in the US. Cadillac will serve basic luxury desires, while Saab will cater to those with a European taste.
Hummer is a very specialized market and GM already knows it. I would leave this brand alone.
This leaves Saturn and Pontiac. Do these brands have any identity at all right now? I hate Pontiac because I hate their signature grille, but they do have a lot more history than Saturn. Here we have to start from scratch. I can see moving Pontiac into a family friendly context. This is a place for moderately priced sedans and minivans that your average Joe is going to look for. Find thirty-something year old women with two kids and ask them what they like in a car. That’s what Pontiac should become.
This leaves us with Saturn. If we killed this, I don’t think too many people would notice. There is another direction we could take though. Lately there has been a trend towards low priced, low powered cars for kids. Scion is part of this. The brand new Honda Fit is another example. These are compact cars with small engines whose hook is that they’re so versatile. Admittedly my two examples have different emphases. Scion is geared more towards tuners so you’ll see more talk about adding spoilers and pinstriping and neon. The Fit is brand new but as far as I can tell, it’s geared for active people. The interior seating is totally reconfigurable so Honda is making a fuss about all that you can fit in there.
Even with that different emphasis Saturn can still grab hold of this youth segment. Look at the Fit and the Scion xA. They look nearly the same. It’s not that difficult to design a car that kids can customize or satisfy their wanderlust with. That is just a possibility for the Saturn nameplate. This could still be done if GM killed Saturn and created a new name from scratch. That might even be a better idea. I did consider if this would step on the toes of my revamped Chevrolet, but I think there is room enough. Really my worry is that by building a Chevy with a weak engine, it would cheapen the brand.